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Jewelry Repairs and Watch Service

Repairs & Service

Along with the pride of owning fine jewelry or a luxury timepiece is the necessity to keep it in optimal condition. Lee Michaels recognizes the value of expert service. After several years of ownership, it is very important to have your jewelry or watch evaluated for standard maintenance by Lee Michaels Fine Jewelry. Our service facilities include the latest testing and diagnostic equipment, as well as an expert staff of factory-trained technicians. We offer:

Jewelry Repairs

  • Ring sizes
  • Prong retipping
  • Clasp replacement
  • Stone tightening & replacement
  • Chain repair
  • Polishing & refinishing

Fine Timepiece Repairs

  • Battery Service
  • Stem & crown repair
  • Movement service
  • Bracelet & strap replacement
  • Crystal replacement
  • Rolex authorized repairs

Jewelry Care

At Lee Michaels, jewelry cleaning and inspection are complimentary and can be done while you wait. Should your jewelry need repair, our on-staff jewelers can perform this service on the premises. Our trained watchmakers are also available for repairs to your fine timepieces.

How to Clean

Use either a mix of ammonia and water or a commercial jewelry cleaner to clean your diamond jewelry. Gently dip your jewelry into the cleaning solution and use only a soft brush to clean underneath the setting. Thoroughly rinse in tepid water.

Care Instructions

Since diamonds can damage your other jewelry, we recommend you keep your diamond jewelry in a lined case or jewelry box with dividers. Even though diamonds are extremely hard, they can be damaged if given a hard blow. Do not wear your diamond jewelry when doing rough work or when using chlorine bleach or other chemicals. Some chemicals can pit and discolor the mounting. Have Lee Michaels professionally clean and check your diamond jewelry at least once a year for loose prongs and wear. While you're in our store, ask for your free copy of our guide, How to Buy a Diamond.

How to Clean

Clean your pearl jewelry by wiping it with a soft cloth when you take it off. Traces of perfume, hair spray, or any acid-based cosmetics should be removed as these can cause damage to the pearl's nacre. If your pearl jewelry pieces show more soil than a soft cloth can remove, wash them carefully in mild soap and tepid water, rinse, gently blot with a soft cloth, and allow to air dry. For pearl strands and bracelets, gently wash them in mild soap and tepid water, rinse, gently blot with a soft cloth, and allow to air dry being careful not to pull on the silk cord on which they are strung.

Care Instructions

We recommend you wrap them in tissue or keep them in a chamois bag as pearls are susceptible to scratches by other jewelry. Remember that pearls are organic jewels and are considered gemstones. Treat them gently. Have Lee Michaels professionally clean and check your pearl jewelry at least once a year. Pearl strands will need restringing as the individual pearls become able to move freely between the knots. Bring your pearls to Lee Michaels for our full range of services: restringing your strand, cleaning, or inspection.

How to Clean

Discuss with your jeweler how to care for your particular gemstone jewelry. Most jewelry is suited to home cleaning with a mild soap, tepid water, and a soft brush. Other jewelry should be wiped clean with a soft cloth to remove cosmetics or perspiration, and professionally cleaned every six months by your jeweler. Store all gemstone jewelry so that individual pieces do not touch each other. Certain gemstones are harder and can scratch other softer gemstones.

Care Instructions

Your jewelry should be the last item you put on after makeup, hair spray, perfume, facial creams or men's colognes. All these leave a residue on your jewelry. Do not wear gemstone jewelry when doing rough work, when exposed to salt water or using chemicals, especially chlorine bleach. Your Lee Michaels jeweler should check your gemstone jewelry at least once a year for wear or damage.

Lee Michaels Gemstone Disclosure

Gemstone purchasers should be aware that natural gemstones are processed from the time they are extracted from the earth by one or more traditionally accepted trade practices. All gemstones listed on this sales slip have probably been subjected to a stable and possibly undetectable enhancement process. All relevant information will be readily provided to the best of our knowledge. Prevailing market values are based on these universally practiced and accepted processes by the gem and jewelry trade.

How to Clean

Clean your gold or platinum jewelry with mild soap and water and a soft brush. Keep your gold from contact with chlorine. Repeated exposure to chlorine will damage the integrity of your gold jewelry, causing breakage. Dry and polish jewelry with a chamois or soft cloth after cleaning.

Care Instructions

Gold can be scratched easily, so store it in a lined case or jewelry box with dividers. Even though platinum is one of the hardest metals and very durable, it does scratch. Your Lee Michaels jeweler can re-polish your platinum jewelry to eliminate most scratches. Lee Michaels can professionally steam-clean and check your gold or platinum jewelry at least once a year for damage and wear.

How to Clean

Sterling silver jewelry should be cleaned with a mild soap and water solution, allowing the water to bead up, then patting dry with a soft cloth. Do not dry silver with paper or tissue as these can cause scratches. As with other jewelry, do not allow contact with chlorine or other chemicals.

Care Instructions

Store your silver in a cool, dry place away from light, which causes tarnishing and keep the jewelry from touching each other to avoid scratches. Lee Michaels offers complimentary cleaning and inspection of your silver jewelry. Do not wrap with rubber bands or plastic wrap as serious tarnish may develop.

How to Clean

Have your watch exterior case and bracelet cleaned and inspected with our compliments whenever you visit one of our stores. Each timepiece manufacturer provides recommendations for cleaning, maintenance, and service particular to that timepiece.

Service Instructions

With most new watch purchases from Lee Michaels, we add an additional year to your warranty at no charge. We have gone to great lengths to provide trained watchmakers on staff to service your watch.